Some customers do not enter their house number so when our drivers deliver, they do not know which house to deliver to. This creates a delay in our service as we then have to call the customer to find out.
21 days ago
What if they don’t have a house number?
18 days ago
No idea but how will the deliver driver know which house to go to. If not mandatory then maybe a better prompt to the customer to enter it or a link to the postal address file so that the property can be selected from a list….I am sure there are many ways to make this more accurate